Contact provides 2 types of trainings:

  • Suicide prevention and mental health
  • Volunteer training

Suicide Prevention and Mental Health

  • Talk Saves Lives: An Introduction to Suicide Prevention 
    A 60-minute, community-based presentation that covers the general scope of suicide, the research on prevention, and what people can do to fight suicide. Attendees will learn the risk and warning signs of suicide, and how together, we can help prevent it.
    Dates to be announced.

  • QPR Gatekeeper Training
    60-90 minute training teaches participants to recognize suicide warning signs, and how to question, persuade and refer someone to help.
    Dates to be announced.

  • safeTALK
    2.5 hour training helps participants identify people who have thoughts of suicide, apply TALK steps (Tell, Ask, Listen, KeepSafe) and connect them with suicide intervention provider. If you’re interested in attending our next safeTalk class, please contact Lindsey Treat, 315-251-1400 ext. 104 or email [email protected]

To best accommodate all requests for our Talk Saves Lives, QPR and safeTALK suicide prevention trainings, please submit your request at least 30 days in advance. Thank you for your understanding.

  • Applied Suicide Intervention Skills Training (ASIST)
    Two-day (15 hours) intensive, interactive suicide first aid workshop for community members, hotline counselors and other caregivers. The skills can be used on the phone or in person.

    • January 14, 15 at Contact 
      Monday, January 14, 8:30 am to 4:30 pm
      Tuesday, January 15, 8:30 am to 4:30 pm
      (You must attend both days)
      There is no cost to attend this workshop.
    • Workshop will be held at Contact Community Services, 6311 Court Street Road, East Syracuse.

If you’re interested in attending our next ASIST class, please contact Lindsey Treat, 315-251-1400 ext. 104 or email [email protected].

  • Mental Health First Aid
    8-hour training (two half days) to enhance mental health literacy, decrease stigma of mental health problems, learn how to help a person in crisis.

    Our next classes are

    • April 29 and April 30 at Contact
      Monday, April 29, 12:30pm to 4:45pm
      Tuesday, April 30, 12:30pm to 4:45pm
      Both classes are required
    • June 24 and June 25 at Contact
      Monday, June 24, 8:30am to 12:45pm
      Tuesday, June 25, 8:30am to 12:45pm
      Both classes are required
    • Cost: $75. Space limited to first 20 paid registrants.
    • To register, please call 315-251-1400, ext. 108.
    • Classes will be held at Contact Community Services, 6311 Court Street Road, East Syracuse.
      Class fee includes training manual and light refreshments.
  • Youth Mental Health First Aid
    8-hour training for adults who interact with youth. Focuses specifically on normal adolescent development and common mental health challenges of youth. Like regular Mental Health First Aid, it also teaches how to help a young person in crisis.

    Our next classes are

    • April 23 at Contact
      Tuesday, April 23, 8am to 4:30pm
    • June 10 at Contact
      Monday, June 10, 8am to 4:30pm
    • Cost: $75. Space limited to first 20 paid registrants.
    • To register, please call 315-251-1400, ext. 108.
      Classes will be held at Contact Community Services, 6311 Court Street Road, East Syracuse.
      Class fee includes training manual and light refreshments.

Volunteer Training

  • Hotline Volunteer Training
    Hotline basic training is 44+ hours. It includes observation, classroom instruction, and apprenticing.

    2019 Hotline Basic Training Class

    • January 26 & 27
    • 9am to 5pm both days
    • Meals and beverages provided
    • Training takes place at our East Syracuse office

    For more information on our training program, contact Kristine Knutson
    315-251-1400 ex. 115
    [email protected]

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Your commitment of a monthly gift helps us be the most responsive to help save lives. Please use the donation button below to arrange a monthly contribution. Help us continue to bring hope and light to those in need in our community.

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