Not Sure Where to Turn?

We are here for you. Above all, 211CNY is a vital confidential service that connects thousands of people to help every day.

To get expert, caring help, simply, dial 211. In addition, we are available 24-hours a day, 7-days a week. Also, our counselors offer specialized programs and resources to address specific needs and situations. Get Connected. Get Help. 

We can help you get connected anywhere in Onondaga, Oswego, Jefferson, Lewis, St. Lawrence County. In conclusion, by dialing 211, you will speak to a counselor who can help you find services and resources that are available to you locally such as:

  • Supplemental food and nutrition programs.

  • Shelter and housing options and utilities assistance.

  • Emergency information and disaster relief.

  • Services for veterans.

  • Health care, vaccination and health epidemic information.

  • Addiction prevention and rehabilitation programs.

  • Re-entry help and support for ex-offenders.

  • Support groups for individuals with mental illnesses or special needs.

  • A safe, confidential path out of physical and/or emotional domestic abuse.

211CNY is free to Anyone. In other words, you or anyone you know. 

Above all, 211CNY brings together organizations in the community to better serve the residents of five counties: Onondaga, Oswego, Jefferson, Lewis, and St. Lawrence. Therefore, 211 is a helpful starting point for areas with small fragmented rural communities that may not be as connected as bigger cities.

Under a simple, easy to remember, three-digit phone number, updated information is kept under national standards. In other words, the call or use of the 211 database is free and available 24/7 for those in need. 


Dial 211 or visit In conclusion, 211CNY is free and available 24/7.

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