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Crisis and Suicide Help Student Programming Teacher Training Community Resources Mental Health Training
Helping Youth Succeed
Volunteer Training is January 23-25 Click to read more
Take our weekend training so that you can become part of the Contact Hotline. It is a great volunteer experience for you. Or if you are a student at an area college, you might be able to use your Hotline experience to fulfill your field placement or service learning requirements. Call our volunteer line and leave your name and number: 315-218-1943. Or email

Teen Talk Airing Myths about Alcohol
Have you heard the claim that a penny under your tongue can help you pass the breathalyzer test? Teen Talk takes on that claim and others, with its PSAs airing on 93Q this month. If you haven’t caught them yet on 93Q, listen here: Teen Talk Radio

Contact Community Services is on a Mission to Build a Suicide-safer Community Click to read more
Contact Community Services is on a mission to build a suicide-safer community. It can only happen with your help. Our telephone, crisis chat and school counselors are trained to ask a very direct question, "Are you thinking about suicide?" Because we ask the question, the person can finally, openly talk about the secret he or she has been carrying. But our counselors can only respond to the people who reach out to us. Imagine if thousands of people in our community were trained as "gatekeepers," alert to suicide warning signs exhibited by friends, relatives, or co-workers.

Read more: how one woman helped a friend only hours after completing our one-hour suicide prevention workshop...

We’re Getting 211 Click to read more
The 211 non-emergency referral service is coming to Central New York in early 2015. Contact will operate 211CNY for five counties through a state grant awarded to United Way of Central New York. Residents in (Onondaga, Oswego, St. Lawrence, Jefferson and Lewis counties will be able to access information about health and human service resources by calling 211 or visiting the future website. The Federal Communications Commission set aside the 211 dialing code for community information and referral services in July 2000. The number was intended to be easy to remember and universally recognized. It helps the elderly, the disabled, those who don't speak English, people who are having a personal crisis, those with limited reading skills or new to the community to find information about health and human service organizations and agencies.
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State Grant would Allow Contact to Operate 211 Service

Contact’s Suicide-safer Community Initiative on United Way’s Community Update Click to read more
Contact’s director of crisis intervention services talks about our Suicide-safer Community Initiative on the United Way’s Community Update.

Chery Giarrusso

view video at YouTube

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24/7 Information and Referral
Onondaga County Helpline
Call 315-435-8300 24/7
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Call 315-445-5606 24/7
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We need your feedback to improve our phone services, click or call 1-844-883-2472

Listen To TeenTalk Shows Click to read more

Stop Saying ‘Committed’ Suicide
Would you ever say that your loved one "committed cancer" or "committed a heart attack"? Sounds strange, right? This is how it feels to hear people say that your loved one committed suicide, implying that they should be blamed for their illness.
read more

Words to Inspire Click to read more
Words To Inspire Keep away from people who try to belittle your ambitions. Small people always do that, but the really great ones make you feel that you, too,
can become great. —Mark Twain
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New from SAMHSA: Helping Families to Support Their LGBT ChildrenClick to read more

A Practitioner’s Resource Guide: Helping Families to Support Their LGBT Children was developed to help practitioners in a wide range of settings understand the critical role of family acceptance in contributing to the health and well-being of adolescents who identify as lesbian, gay, bisexual, and transgender.
read more

Get the free 15-page Guide (PDF)
The Guide is also available for free from SAMHSA bookstore.

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