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Contact Community Services provides training and support to school and school district personnel to address barriers to learning. We also offer direct services to students, including an after-school program at Shea Middle School and workshops teaching social/emotional skills.
Contact Community Services is a valuable training resource for schools, agencies, and other organizations. Areas of training and consultation include (scroll down or click on the following links):
Contact trainings are delivered on a contract or fee-for-service basis.
For more information, please contact Chris Porter, Director of Training and Consultation Services, (315) 251-1400 ext. 125 or cporter@contactsyracuse.org .
Barriers to learning
Members of our staff act as coaches to schools implementing Positive Behavioral Interventions and Supports (PBIS) a systematic approach to preventing and responding to school and classroom discipline problems. The PBIS process begins with identification of the school’s challenges and priorities concerning behavior and safety. The coaches work with a school team made up of teachers, administrators and other staff, to
- Develop school-wide systems to support the staff
- Create consistent expectations and discipline for students
- Promote positive behavior
Behavioral and mental health issues
We offer training in:
- Adolescent depression
- Suicide prevention
- Youth substance abuse
- Grief and loss
- Youth development
- Conflict resolution
- Violence prevention
Crisis Response Team Training
When a violent incident occurs or teacher or student dies, school personnel must know their roles and quickly respond. Contact provides crisis response team training throughout Onondaga County to prepare school personnel to handle crises within the school community. Training is tailored to the needs of the school and its student body. It incorporates education, crisis role playing and ongoing consultation. The training also covers a variety of student emotional issues including depression, coping with loss, aggressive behavior, substance abuse, and family issues.
Crisis Response and School Violence Prevention Network
Throughout the school year, Contact sponsors regular meetings on topics related to crisis response and school violence prevention. Topics have included:
- De-escalation strategies
- Targeted interventions for students with behavior challenges
- Bullying
- Attachment disorders
These meetings present new research and practices and allow teams from various schools to network and share information and experiences.
Personal and professional growth
Contact staff is available for trainings on behavioral and mental health issues including:
- Adolescent depression
- Suicide prevention
- Youth substance abuse
- Grief and loss
- Adolescent development
- Conflict resolution
- Anger management
We also believe that the personal and professional growth of school staff is vital to an effective learning environment. Our Work Within workshop helps educators and agency staffs reflect on how their own beliefs and experiences influence their work and interactions with students and co-workers. Workshops on staff burnout and classroom management strategies are also available.
Working with people living in poverty
Contact Community Services has been a leader in a community effort to train local school, business, and agency personnel in the strategies of Bridges Out of Poverty. Bridges is a nationally-recognized program intended to:
- Educate people about the hidden obstacles faced by people in poverty
- Offer strategies and a common language of understanding that entire organizations can use to better serve clients from a culture of poverty
- Help employers develop methods to increase retention of welfare-to-work employees
Our Fall Bridges Out of Poverty training schedule and registration form:
training schedule and registration form (Word).
Read an overview of the Bridges Out of Poverty Initiative.
For more information, please contact Angela Douglas at 315-251-1400 ext. 110 or adouglas@contactsyracuse.org .
Parenting support and education
Parents/caregivers are the primary influence on a child's development. Contact’s parenting programming is designed to help parents / caregivers communicate effectively with their children and become better advocates for them. We also provide consultation to schools and community groups to increase parent involvement and help them provide parenting support.
For more information on parenting support and education, see Parenting Workshops, "Parent Time", and "Creating Parenting-Rich Communities."
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