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Contact Community Services, Syracuse, NY
Contact Community Services

Schedule for Training
Contact provides 3 types of trainings:
  1. Suicide prevention and mental health
  2. Monthly community trainings
  3. Volunteer training

1. Suicide Prevention and Mental Health
  • Talk Saves Lives: An Introduction to Suicide Prevention
    A 60-minute, community-based presentation that covers the general scope of suicide, the research on prevention, and what people can do to fight suicide. Attendees will learn the risk and warning signs of suicide, and how together, we can help prevent it.
    Dates to be announced.

  • QPR Gatekeeper Training
    60-90 minute training teaches participants to recognize suicide warning signs, and how to question, persuade and refer someone to help.
    Dates to be announced.

  • safeTALK
    2.5 hour training helps participants identify people who have thoughts of suicide, apply TALK steps (Tell, Ask, Listen, KeepSafe) and connect them with suicide intervention provider.

  • Applied Suicide Intervention Skills Training (ASIST)
    Two-day (15 hours) intensive, interactive suicide first aid workshop for community members, hotline counselors and other caregivers. The skills can be used on the phone or in person.

    If you’re interested in attending our next ASIST class, please contact Lindsey Treat, 315-251-1400 ext. 104 or email

    • March 21-22
      Tuesday, March 21, 8:30 am to 4:30 pm
      Wednesday, March 22, 8:30 am to 4:30 pm
      (You must attend both days)
    • The training is free.

  • Mental Health First Aid
    8-hour training (two half days) to enhance mental health literacy, decrease stigma of mental health problems, learn how to help a person in crisis.

    • May 1-2
      Monday, May 1, 9 am to 1:15 pm
      Tuesday, May 2, 9 am to 1:15 pm
      (You must attend both days)

    • June 15-16
      Thursday, June 15, 12:30 pm to 4:45 pm
      Friday, June 16, 12:30 pm to 4:45 pm
      (You must attend both days)

    Cost: $40. Space limited to first 20 paid registrants.
    To register, please call 315-251-1400, ext. 132.
    Classes will be held at Contact Community Services,
    6311 Court Street Road, East Syracuse.
    $40 Class fee includes training manual and light refreshments.

  • Mental Health First Aid/Youth
    8-hour training (two half days) for adults who interact with youth. Focuses specifically on normal adolescent development and common mental health challenges of youth. Like regular Mental Health First Aid, it also teaches how to help a young person in crisis.

    • April 20-21 at Contact
      Thursday, April 20, 12:30 pm to 4:45 pm
      Friday, April 21, 12:30 pm to 4:45 pm
      (You must attend both days)

    • June 19-20 at Contact
      Monday, June 19, 9 am to 1:15 pm
      Tuesday, June 20, 9 am to 1:15 pm
      (You must attend both days)

    To register, please call 315-251-1400, ext. 132.
    Classes will be held at Contact Community Services,
    6311 Court Street Road, East Syracuse.
    Cost: A grant allows us to offer this training for free to any adult who interacts with Syracuse City School District youth. Space is limited.

2. Monthly Community Trainings

  • Children 1st
    Six-hour session for separating/divorcing parents
    For information, dates, and registration
    Call 315-251-1400, ext. 132

  • Anger Management
    Anger management program for adults. Ninety minutes a week for six weeks. You must attend all six sessions to receive a certificate.
    Registration is by phone only.
    Call 315-251-1400, ext. 132

3. Volunteer Training

  • Hotline Volunteer Training
    Classroom training, observation and apprenticing to become a volunteer on the Contact Hotline. Three-day weekend training fulfills classroom portion of the volunteer training.

    The next Hotline training will be June 2, 3, and 4 at Contact

    June Training
    • Friday, June 2, 9 am to 5 pm
    • Saturday, June 3, 9 am to 5 pm
    • Sunday, June 4, 9 am to 5 pm
    • You must attend all 3 days
If you’re interested in attending our next Hotline Volunteer Training class, please contact Kristine Knutson, 315-251-1400 ex. 115 or email

Phone: 315-251-1400  
Fax: 315-251-2218

6311 Court Street Road
East Syracuse, NY 13057

Vehicle donation call 877-999-8322

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