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Contact Community Services, Syracuse, NY
Contact Community Services

Schedule for Training
Contact provides 3 types of trainings:
  1. Suicide prevention and mental health
  2. Monthly community trainings
  3. Volunteer training

1. Suicide Prevention and Mental Health
  • Applied Suicide Intervention Skills Training (ASIST)
    Two-day (approximately 16 hours) intensive, interactive suicide first aid workshop for community members, hotline counselors and other caregivers. The skills can be used on the phone or in person.

    February 11-12, 2016 at Contact
    • Thursday, Feb 11, 8:30 am to 4:30 pm
    • Friday, Feb 12, 8:30 am to 4:30 pm
      You must attend both days

    • The training is free.
    • This class is full. If you’re interested in attending our next ASIST class, please contact Bryan Chapel, Program Assistant to Crisis Intervention Services, 315-251-1400 ex. 112 or email
    • Classes will be held at Contact Community Services, 6311 Court Street Road, East Syracuse.

  • QPR Gatekeeper Training
    60-90 minute training teaches participants to recognize suicide warning signs, and how to question, persuade and refer someone to help.
    Dates to be announced.

  • safeTALK
    2.5 hour training helps participants identify people who have thoughts of suicide, apply TALK steps (Tell, Ask, Listen, KeepSafe) and connect them with suicide intervention provider.

  • Mental Health First Aid
    8-hour training (two half days) to enhance mental health literacy, decrease stigma of mental health problems, learn how to help a person in crisis.
    February at Contact
    • Thursday, Feb 25, 9 am to 1:15 pm
      Friday, Feb 26, 9 am to 1:15 pm
      (You must attend both days)

    Cost: $40. Space limited to first 20 paid registrants.
    To register, please call 315-251-1400, ext. 132.
    Classes will be held at Contact Community Services,
    6311 Court Street Road, East Syracuse.

  • Mental Health First Aid/Youth
    8-hour training (two half days) for adults who interact with youth. Focuses specifically on normal adolescent development and common mental health challenges of youth. Like regular Mental Health First Aid, it also teaches how to help a young person in crisis.
    February and March at Contact
    • Monday, Feb 22, 9 am to 1:15 pm
      Tuesday, Feb 23, 9 am to 1:15 pm
      (You must attend both days)

    • Thursday, March 17, 9 am to 1:15 pm
      Friday, March 18, 9 am to 1:15 pm
      (You must attend both days)

    Cost: A grant allows Contact Community Services to offer this training for free to any adult who interacts with Syracuse City School District youth. Space is limited.
    To register, please call 315-251-1400, x 132.
    Classes will be held at Contact Community Services,
    6311 Court Street Road, East Syracuse.

2. Monthly Community Trainings

  • Children 1st
    Six-hour session for separating/divorcing parents
    For information, dates, and registration
    Call 315-251-1400, ext. 132

  • Anger Management
    Anger management program for adults. Ninety minutes a week for six weeks. You must attend all six sessions to receive a certificate.
    Registration is by phone only.
    Call 315-251-1400, ext. 132

3. Volunteer Training

  • Hotline Volunteer Training
    Classroom training, observation and apprenticing to become a volunteer on the Contact Hotline. Three-day weekend training fulfills classroom portion of the volunteer training.

    The next Hotline training will be February 19-21, 2016 at Contact

    • Friday, Feb 19, 9 am to 5 pm
    • Saturday, Feb 20, 9 am to 5 pm
    • Sunday, Feb 21, 9 am to 5 pm
    • You must attend all 3 days

Phone: 315-251-1400  
Fax: 315-251-2218

6311 Court Street Road
East Syracuse, NY 13057

Vehicle donation call 877-999-8322

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