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Contact Community Services, Syracuse, NY
Contact Community Services


List of Programs
(Alphabetical Listing)
211CNY
Human services information and referral for five Central and Northern NY counties; available by dialing 211 or online at 211cny.com
All residents of Onondaga, Oswego, Lewis, Jefferson, St. Lawrence counties
211CNY Disability
Information and referral connecting families to developmental disabilities services in five Central and Northern NY counties; available by dialing 211 or online at 211cnydisability.com
Residents of Onondaga, Oswego, Lewis, Jefferson, St. Lawrence counties
Anger Management
6-week class teaches strategies for managing anger appropriately
Adults (18 years and older) self-referred, referred by lawyer, therapist; court-mandated
ASIST (Applied Suicide Intervention Skills Training)
2-day in-depth suicide prevention, intervention, and risk-assessment class
Any adult, especially mental health practitioners, emergency services workers, clergy, caregivers, hotline counselors
Children 1st
6-hour class addresses legal and mental health issues affecting children of parents/guardians in custody dispute
Parents involved in custody dispute (self-referred, referred by lawyer, therapist; court-mandated); other concerned adults
Child-specific Interventions
2-hour presentation offers practical strategies for managing problematic behaviors
K-6 teachers and other school personnel
Contact Hotline
Free, confidential 24-hour suicide prevention, crisis intervention, and general telephone counseling
Anyone who is depressed, in crisis, going through a hard time, thinking about suicide or just needs to talk
Contact Youth Development Programs
(formerly Paving R Way/Way to Go)
School day programming provides academic support and case management; after school and summer programming provide academic and enrichment activities.
Elementary and middle school students in specific Syracuse and North Syracuse schools; available for implementation in other districts
Crisis Chat
Online, one-to-one emotional support, crisis intervention and suicide prevention. "Talk" with chat specialist. Available through Contact and National Suicide Prevention Lifeline
Anyone who is depressed, in crisis, going through a hard time, thinking about suicide or just needs to talk
Functional Behavioral Assessment/Behavior Intervention Planning Workshop (FBA/BIP)
12-hour evidence-based training teaches how to determine the reason behind a student’s behavior and then create an action plan for addressing those findings.
K-6 general education teachers and other school personnel
High School Graduation Initiative (HSGI)
Operating through contract with Syracuse City School District to provide support to targeted students at risk of dropping out
Targeted Syracuse City School District youth
Mental Health First Aid
8-hour workshop enhances mental health literacy; teaches signs and impact of addictions and mental health issues; and presents five-step plan to assess and respond to situation, including suicide concerns. Focuses on adult mental health issues.
General public, school personnel, law enforcement and other first responders. nursing home staff, clergy, employers, policymakers and mental health advocates
Mental Health First Aid /Youth (for adults assisting young people)
8-hour workshop enhances mental health literacy; introduces common addiction and mental health challenges of young people, reviews typical adolescent development; teaches five-step plan to assess and respond to situation, including suicide concerns.
Parents, family members, caregivers, teachers, school staff, peers, neighbors, health and human services workers, other caring citizens
National Suicide Prevention Lifeline (NSPL)
Emotional support, crisis intervention and suicide prevention; national or regional calls/chats are directed to Contact as a certified center participating in the national Lifeline network
Anyone who is depressed, in crisis, going through a hard time, thinking about suicide or just needs to talk
PAX Good Behavior Game
Evidence-based, environmental intervention that teachers use in the classroom to reduce off-task behavior, increase attentiveness and improve academic success.
Teachers, social workers in targeted Syracuse elementary schools; available for implementation in other districts
Positive Behavior Strategies for the Classroom
6-hour training focuses on strategies to cultivate a safe classroom environment, foster meaningful teacher-student relationships and reduce negative student behaviors.
K-6 teachers and other school personnel
Primary Project
A research-based prevention and early intervention program that addresses school adjustment difficulties of identified K-3rd grade students.
K-3 students in Syracuse and East Syracuse school districts; available for implementation in other districts
QPR Gatekeeper Training
60-90 minute life-saving suicide prevention class
General public, parents, friends, neighbors, school personnel clergy, medical and mental health professionals, first responders, employers, eldercare workers
safeTALK
2.5 hour life-saving suicide prevention class
General public, parents, friends, neighbors, school personnel clergy, medical and mental health professionals, first responders, employers, eldercare workers
Student-Targeted Aggression Replacement Training (START)
12-hour training teaches adults a cognitive-behavioral intervention to improve social skill competence, anger control and moral reasoning skills of chronically aggressive adolescents and young children.
K-12 teachers and other school personnel
Sudden Infant and Child Death (SICD) Resource Center
Support for bereaved families; public awareness/educational programs about reducing risk of Sudden Infant Death Syndrome (SIDS) and other causes of infant and child mortality.
Grieving parents and family members, professionals and organizations working with families
Student Assistance Program
School-based mental health/substance abuse professionals provide on-site consultation, education and counseling services, including assessment, individual, group and crisis counseling, referral and follow-up to students/families.
School sites: Cicero-North Syracuse High School and five Syracuse City high school buildings (Corcoran, Public Service Leadership Academy/Fowler, Henninger, Nottingham and ITC)
Talk Saves Lives: An Introduction to Suicide Prevention
A 60-minute, community-based presentation that covers the general scope of suicide, the research on prevention, and what people can do to fight suicide. Attendees will learn the risk and warning signs of suicide, and how together, we can help prevent it.
General public, parents, friends, neighbors, school personnel clergy, medical and mental health professionals, first responders, employers, eldercare workers.
Teen Talk
Weekly web-based radio show by/for/about teens; addresses teen challenges and healthy choices, especially focusing on preventing use/abuse of drugs and alcohol; relationship, family and school issues. Also prevention programming in local schools and organizations
Central New York teens to host and plan show; local and national teen listeners
Telecare
Daily phone call from Contact provides reassurance, emotional support, medication reminders
Central New York senior citizens or other people who are homebound or living alone
Telephone support after hours
Weekend and evening telephone coverage for various mental health and human services providers
Available by contract to county or private service providers
Volunteer training for Contact Hotline & Crisis Chat
45-50 hour training includes classroom time, phone observation and apprenticing to learn active listening skills for responding to Contact Hotline calls
Community members; college and graduate students fulfilling internship, service learning or field placement requirements


Phone: 315-251-1400  
Fax: 315-251-2218
contact@contactsyracuse.org


CONTACT COMMUNITY SERVICES, INC.
6311 Court Street Road
East Syracuse, NY 13057


Vehicle donation call 877-999-8322

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Home
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COMMUNITY RESOURCES
Contact Hotline
Crisis Chat
211CNY
211CNY DISABILITY
SICD Resource Center
Telecare
Teen Talk
CRISIS & SUICIDE PREVENTION
Contact hotline
Crisis Chat FAQs
National Suicide Prevention Lifeline
Suicide Prevention Information
211CNY (formerly mental health/helpline)
Suicide Prevention Training
Talk Saves Lives
QPR Gatekeeper Training
safeTALK
ASIST Applied Suicide Intervention
Mental Health First Aid

MENTAL HEALTH TRAINING
Children 1st
Anger Management
Suicide Prevention Training
Mental Health First Aid
Hotline Volunteer Training
STUDENT PROGRAMMING
Grant After School Application
Primary Project
Contact Youth Development
Student Assistance Program
High School Graduation Initiative
Teen Talk

TEACHER TRAINING
PAX Good Behavior Game
FBA & BIP
Mental Health First Aid
START
Positive Behavior Strategies
Child Specific Interventions
SEL Social Emotional Learning


United Way