Mental Health Connection »
Find a therapist or mental health provider. Information and referral to Central New York mental health providers based on specialty, insurance, location and other criteria.
(315) 445-5606

Community Workshops Overview »
Workshops for separating parents, anger management, mental health, and other presentations.

1. Children 1st Workshops »
   Children 1st is an educational program for separating parents; legal and mental health professionals teach this six-hour class.

2. Anger Management Workshops »
   Our six-week Anger Management class for adults teaches how to use anger in more constructive and healthy ways.

3. Mental Health First Aid »
   This 12-hour Mental Health First Aid course is designed to enhance mental health literacy, decrease stigma of mental health problems, and encourage people with problems to get help early.

4. Applied Suicide Intervention Skills Training (ASIST)
   Contact Community Services is now offering Applied Suicide Intervention Skills Training (ASIST) workshops, the same suicide intervention used on the Contact Hotline and Lifeline. We can all help the community become "suicide-safer." Check our schedule page for training times.

5. Contact Hotline 24/7
   The Contact Hotline responds to more than 23,000 calls a year and provides support to people of all ages on a wide range of issues and concerns: suicide prevention and other suicide-related calls; crisis intervention; and counseling. The 45-50-hour volunteer training teaches active (or reflective) listening skills, including reflection feelings, empathy, use of questions, focusing, paraphrasing and confrontation. Check our schedule page for training times.

City/County Trauma Response Network (Onondaga County)
(315) 251-2979

Contact Community Services is the point of access for the City County Trauma Response Network (CCTRN). This collaboration of city, county, non-profit and religious organizations, responds to traumatic events which impact a community and contribute to high levels of emotional distress. CCTRN may be activated in cases of homicide, suicide, sudden death, serious assault/wounding, witness to violence, civil rights violation, abduction/missing person and terrorism. A response typically occurs within 24-72 hours of the incident. Follow-up services, such as additional debriefing or referrals to services are also provided as needed.

Intervention with those affected reduces the often-overwhelming feelings of helplessness, confusion and heightened anxiety associated with experiencing trauma. Feelings of guilt, anger and resentment can be defused, possible preventing further violence associated with an event. As a result, people become better able to utilize their natural supports and less apt to experience post-traumatic stress.

Organized teams are on-call seven days a week. Any member of the community, agency representative, police jurisdiction, fire department, hospital, school or other organization can call to request a response.